Why aren’t the screenshots of my scenario showing?
  • 29 Aug 2022
  • 1 Minute to read
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Why aren’t the screenshots of my scenario showing?

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Article Summary

If screenshots do not appear on the scenario after recording, the problem may be one of the following.
Screen Shot 2022-08-24 at 8.24.28 PM.png

If screenshots aren't displayed at all

You may not be able to see any screenshots if access to the website is restricted on the Autify Recorder settings in your Chrome browser (shown below).
Please open settings in your Chrome browser and make sure that the Site Access setting is set to [All Sites].

Screen Shot 2022-08-24 at 8.16.35 PM.png

If only some screenshots are displayed

The Autify Recorder may not be able to get some screenshots if you're using a low-spec device or if the connection is slow or unstable.
Please try recording after you close all applications other than the browser.

Steps where screenshots will not be displayed

Please note that you will not see screenshots for the following steps:

  • Execute Step Group
  • Open Email With Title
  • Input Text Into Alert
  • Open Window
  • Close Window
  • Switch Window
  • Handle Alert
  • Sleep
  • Go To
  • Visit

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