---
title: "Autify Helps you Troubleshoot Test Failures | Autify Guide"
slug: "if-you-dont-know-why-a-test-failed"
description: "Autify gives you Award winning Support for Identifying and Resolving Test Failures. Streamline your testing process. Get started today!"
updated: 2022-12-07T02:15:10Z
published: 2022-12-07T02:15:10Z
canonical: "help.autify.com/if-you-dont-know-why-a-test-failed"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.autify.com/llms.txt
> Use this file to discover all available pages before exploring further.

# If you don't know why a test failed

If you are experiencing difficulties with a test and can't figure out why its not working the way it should, you can always click the "get support" button underneath the error message or click the "chat" widget at the bottom right hand side of the screen.

![Get support](https://cdn.document360.io/a099d8a2-cfd2-42ca-9906-68b4a337f4a5/Images/Documentation/Get%20support.png?sv=2026-02-06&spr=https&st=2026-11-01T04%3A06%3A16Z&se=2026-11-01T05%3A06%3A16Z&sr=c&sp=r&sig=1619SjoIU%2FGHPjJyl5t%2B%2F32oGfIuOlJCWEQ%2BevHlXvM%3D)