Important Points

Updated on 07 Mar 2025
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※ Please note that parts of this page are machine translated.

Important points when creating [Scenarios]

Autify creates a new environment for each test execution, and the environment is deleted when the test is completed. You cannot transfer cache, cookies, etc. to another test, but you can configure them using a [JS Step].
For a stable parallel execution, please create a [Scenario] that can be executed repeatedly.
For example, in a [Scenario] for checking whether user registration can be done successfully, it may fail if the [Scenario] only includes user registration. This is because the user ID/email address was registered in a previous test.
- In this case, there are two possible solutions:
  - Make sure that the user ID/email address is a unique value each time.
  - Record steps to delete the registered user's account in the [Scenario]. This way, no user account is registered to that user ID/email address each time the test is executed.

Important points when contacting us

We can provide support for [Scenarios] with up to 200 steps. For [Scenarios] with over 200 steps, we may refuse to investigate why the test failed.
If you would like to contact us about a failed test, please do so from the [Get Support] button in the error details section at the top of the screen. This will send us the information necessary to investigate the issue, and the investigation process will be smoother. Please do not use the Contact Us button at the bottom right.

Frequently requested features support

Item	Status	Notes
Switching tabs and windows	Supported	There are some notes to keep in mind. For details, please refer to the notes on the Steps to open and switch windows.
Downloading files	Supported	For more details, see Can I test file downloads?.
ENTER key input	Partially Supported	・Only the `<input>` element is supported. ・The `<textarea>` element is designed to accept strings with line breaks, so pressing the Enter key within the `<textarea>` is not recorded as a separate step in the recording process; it is assumed to be part of the input string. ・Since the iOS real device is not supported, please address this by using button clicks or a JS step as a substitute for the Enter key. ・Please refer to here for information on how to simulate pressing the ENTER key using a JS step.
Operating and testing Shadow DOM elements	Partially Supported	It is only possible if the `mode` option is `open`. Autify may not be able to test shadowRoots in a `closed` state.
Operating and testing in SVG	Partially Supported	Currently, recording actions taken on an SVG element will result in the parent element of the SVG element being recorded; adding locators and assertions on SVG elements and their child elements are supported.
Operating and testing in iframe	Partially Supported	・Operations on elements within nested iframes cannot be recorded. ・Testing for elements in cross-origin iframes is not supported in the real iOS environment. ・If a CORS error occurs when obtaining an element in an iframe by a JS step, the element cannot be obtained or manipulated by a JS step.
Passing automated access detection systems such as reCAPTCHA and puzzle authentication	Unsupported	・There may be a debug mode available. ・Autify cannot answer questions about authentication systems, so please check the specifications of the authentication system you are using. ・To allow Autify access, you will need to make changes on the website under test - for example, make it so that Google Authentication is not required for Autify. ・You can read more about reCAPTCHA here.
Operating and testing on Flutter for Web	Unsupported	Currently, HTML Renderer and CanvasKit are not supported.
Asserting the wording of alerts displayed by browsers	Unsupported	You can validate alert-like DOM elements within websites.
Operations in dialogs displayed by browsers	Unsupported	Actions on alert-like DOM elements within websites are handled correctly.
Selecting an option of a select element by its value	Unsupported	The value enclosed in the option tag (`<option>this value</option>`) is used as the key. For more details, see Select a value from a list.
Back, forward, and reload operations in browsers	Unsupported	Please use a JS Step
Right-click	Unsupported	Please use a JS Step
Double click	Unsupported	Please use a JS Step
Long tap	Unsupported	This may be possible with a JS Step.
Clicking while holding Ctrl or Alt	Unsupported	This is recorded as a regular click.
ESC key input	Unsupported
Operating and testing in frame	Unsupported
Operating and testing in Canvas	Unsupported
Operating and testing in Flash	Unsupported
Operating on xhtml pages	Unsupported
Resizing and moving the browser window	Unsupported
Drag and drop	Unsupported
Uploading files by drag and drop	Unsupported
Operating video elements	Unsupported
Testing using location information	Unsupported
Testing of QR code reading	Unsupported
Testing voice input	Unsupported
Testing Chrome extensions	Unsupported
Testing Google Developer Tools	Unsupported
Custom HTTP headers	Unsupported
Custom User-Agent	Unsupported

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Table of contents

Important points when creating [Scenarios]
Important points when contacting us
Frequently requested features support