Please refer to the table below for basic support information.
|Support Hours||Our business days|
(Japan office)10:00 - 18:00 (JST)
(U.S. office)10:00 - 18:00 (PST)
In general, we will respond in the language in which you contact us.
|Time to first response||Our goal is within 2 business days. |
We will respond to requests received outside of business hours from the next business day on a first come, first served basis.
|Questions about using Autify||Please contact us.|
|Investigation of test results||Please contact us.|