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Article Summary
Please refer to the table below for basic support information.
Standard Support | |
---|---|
Support Hours | Our business days (Japan office)10:00 - 18:00 (JST) (U.S. office)10:00 - 18:00 (PST) |
Contact hours | 24/7 |
Languages Supported | English/Japanese In general, we will respond in the language in which you contact us. |
Time to first response | Our goal is within 2 business days. We will respond to requests received outside of business hours from the next business day on a first come, first served basis. |
Questions about using Autify | Please contact us. |
Investigation of test results | Please contact us. |