Customer support for Autify NoCode Mobile specifies support hours, supported languages, and support scope based on your subscription plan.
Support plans for existing customers
| Basic Support | |
|---|---|
| Support Hours | Our business days (Japan office) 10:00 - 18:00 (JST) |
| Contact hours | 24/7 |
| Languages Supported | English/Japanese In general, we will respond in the language in which you contact us. |
| Time to first response | Our goal is to respond within 2 business days. We will respond to requests received outside of business hours from the next business day on a first come, first served basis. |
| Questions about using Autify | Please contact us. |
| Investigation of test results | Please contact us. |