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      What is the "Something went wrong..." message during recording?
      • 05 Apr 2023
      • 1 Minute to read
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      What is the "Something went wrong..." message during recording?

      • Updated on 05 Apr 2023
      • 1 Minute to read
      • Contributors
      • Print
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      Article Summary

      ※ English in this website is translated using machine translation. Please note that the content may not be 100% accurate.

      When the message "Something went wrong... Sorry a serious error has occurred that requires the recorder to shut down. We are investigating and saving the changes." appears during recording, the following may be possible causes.

      FLAG_SECURE of Android is set to true

      Android has a security feature called FLAG_SECURE, which prevents screenshots from being taken on screens where it is set to true. Autify currently does not support screens where screenshots are prohibited because screenshots are necessary for recording and test execution.

      If the above issue does not apply and the message "An issue has occurred." appears repeatedly during recording, please feel free to contact support.

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