How to Resolve the "No devices are currently connected" Message

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Situation

You have connected your device and run autify mobile link start. But when trying to select your device in NoCode Mobile, you see the text “No devices are currently connected.”
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Resolution

Quick resolution

Try reloading the NoCode Mobile page 😊.
If the problem is still not resolved, try the following steps.

1. Stop all running processes of mobile link

Stop any currently running mobile link sessions in your terminal with Ctrl + c.

2. Confirm your mobile link authentication

Confirm that you are using the same user account on NoCode Mobile that you used to create the access token and authenticate the CLI.

If you don’t remember:

  1. Re-generate an access token
  2. Run the following command:
autify mobile auth login
  1. Enter the access token

3. Confirm that your device is recognized by autify mobile link

  1. In a new terminal window, run the following command:
autify mobile link doctor
  1. Check if the name of your connected device appears. (In the image below, the device name is highlighted in the pink box.)
    Also, please ensure that all items have a checkmark.
    Image

If the device does not appear, unplug it from the computer, restart the computer, reconnect the device, and run the autify mobile link doctor command again.

4. If your device is recognized by autify mobile link but is still not displayed in NoCode Mobile

  1. Start a new mobile link session
autify mobile link start
  1. Reload the NoCode Mobile page and try choosing the device again